FAQ

Crisis situations can lead to many questions. This page has collected a number of questions and answers from across the Danish authorities.

Below you find answers to frequently asked questions. If you have further questions, we recommend that you contact the relevant authority which you will find here: Contact.

Energy supply

The situation in Ukraine is constantly changing and raises, among other things, many questions about the energy supply. Every month, the Danish Energy Agency publishes a status report on the energy supply, which you can find here (in Danish):

Status on the energy supply (ens.dk)

Energy prices in Europe are already high, one of the reasons being the energy markets respond to the current situation and expectations for the future. However, it is likely that the supply situation will further affect energy prices in Europe.

When gas prices rise, it could affect the price of electricity. Thus, consumers may be affected by both higher gas and electricity prices. Further, the general instability in the markets affects the price of oil as well.

Although there is no energy crisis right now, the Danish Energy Agency would like to encourage everyone to save energy, which you can do by taking the measures listed below:

  • Lower the temperature in the household
  • Set the thermostats the same
  • Draw curtains for the evening and night

You can find more information in Danish at SparEnergi.dk.

Residence and asylum in Denmark

Yes. The Danish Migration Authorities have published questions and answers in Ukrainian. Follow this link:

nyidanmark.dk

You can be granted a temporary residence permit under the law on temporary residence permits for displaced persons from Ukraine (the Special Act), if you are staying in Denmark, and you are either a Ukrainian citizen or recognized as a refugee in Ukraine.

Read more about residence permit to a person in Denmark displaced from Ukraine (nyidanmark.dk)

You can also be granted a residence permit, if you are a close family member to a person in Denmark, who has been granted a residence permit under the Special Act.

Read more about residence permit to a family member to person in Denmark displaced from Ukraine (nyidanmark.dk)

You can also be granted a residence permit if you are displaced from Ukraine and staying on the Faroe Islands.

Read more about residence permit under the Special Act at the Faroe Islands (nyidanmark.dk)

At the pages you can read more about which requirements you must fulfil and what type of residence permit you can get.

The Immigration Service has made a webpage describing the terms of your stay in Denmark if you have applied for a residence permit in Denmark and are waiting for an answer.

The guidance is mainly aimed at applicants in Denmark, and among other things concerns the terms for health care, housing, work and travels out of Denmark.

Go to the site relevant for you waiting for an answer (nyidanmark.dk)

In order to have a visa-free stay as an Ukrainian citizen you must have a biometric passport issued after 12 January 2015.

If you have a passport issued before 12 January 2015 it is not biometric, and therefore you need to have a short-term visa to enter Denmark. Read more about this in the question/answer further down at this page.

If you are travelling visa-free, you can normally enter Denmark if you meet the following basic conditions:

  • You have a valid passport or other form of valid travel document.
    As an Ukrainian citizen you must have a biometric passport issued after 12 January 2015 in order to be visa-free. If you have a passport issued before 12 January 2015 it is not biometric, and therefore you need to have a short-term visa to enter Denmark.
    The passport or travel document must be valid for three months past the intended date of departure from the Schengen area. Moreover, the passport or travel document must have been issued within the past 10 years.
  • You have the necessary means to pay for your stay and return trip. What will be considered as necessary funds depends on the length of your stay and whether you will stay at a hotel or in a privately owned home with family or friends. As a general rule, you must have at your disposal approx. DKK 350 per day. A smaller amount may be accepted if you are staying in a privately owned home and your host will cover all the costs. If you are staying at a hotel, you must have a greater amount at your disposal, approx. DKK 500 per day.
  • You can substantiate, and, to the required extent, document the purpose of your stay in Denmark. The purpose can e.g. be a stay with friends or family or a tourist stay.
  • You are not registered as an undesirable in the Schengen Information System (SIS II).
  • You have not been expelled by court from Denmark and been banned from re-entering.
  • You are not listed on UN or EU sanction lists.

These conditions apply at the time you enter and stay in Denmark or another Schengen country. It is important that you are able to document at all times that you have the necessary funds to pay for your stay and return trip. If you do not meet these conditions, you can be refused entry at the border.

You also have the possibility to apply for a residence permit under the Special Act.

There is no requirement to your housing, if you are in Denmark on a visa free stay. However, you must still meet the requirements for a visa free stay. Read more about this in the question above.

If you are travelling visa-free or on a short term visa, you may stay in the Schengen region for a maximum of 90 days in any 180-day period. The 90 days can be used either for one long stay or several shorter stays.

The Immigration Service recommends that you use a calendar to count days from the date of entry up to and including the date you leave the country. Note: Both the entry day and the exit day count towards the 90 days in any 180-day period – regardless of the time of day you enter or exit the country. It is always your own responsibility to be aware of how long you are allowed to stay in Denmark. Read more about maximum stay periods (nyidanmark.dk).

This means that you cannot enter Denmark if you have already stayed 90 days in another Schengen country, for example Germany or Sweden. If you have resided in another Schengen country on a residence permit, it is not counted as part of the 90 days.

If you are in Denmark on a visa-free stay for example a private visit to family and you are not able to leave Denmark within 90 days, which is the allowed visa-free stay, you can apply to have your stay extended to cover up to 90 days more.

The same applies if you stay in Denmark on a short term visa, and you are not able to leave Denmark within the allowed days of your visa.

You can submit an application for extension in the Immigration Service’ Citizen Service. You must book an appointment, before you show up in the Citizen Service.

Read more about where the Immigration Service’ Citizen Service is located and how to book an appointment (nyidanmark.dk).

Read more about the application and the requirements you must meet in order to be granted an extension of your stay (nyidanmark.dk).

You can also apply for a residence permit under the Special Act on displaced persons from Ukraine, if you wish to remain in Denmark. Read more under the question above 'Who can obtain a residence permit under the Special Act on displaced persons from Ukraine?'

If you as an Ukrainian citizen do not have a biometric passport, you must have a short stay visa in order to enter Denmark.

You must normally meet the following basic conditions in order to be granted a visa:

  • Your passport or other form of valid travel document must be valid for three months past the visa expiration date.
  • Your passport or travel document must have been issued within the past 10 years.
  • You must have the necessary means to pay for your stay and return trip. What will be considered as necessary funds will be determined by the Danish diplomatic mission and depends on the length of your stay, and whether you will stay at a hotel or with friends or family. As a general rule, you must have at your disposal approx. DKK 350 per day. If you are staying at a hotel, the amount must be greater, approx. DKK 500 per day.
  • You must hold a travel insurance policy to cover possible expenses in connection with a return for health reasons or death, indispensable medical treatment or acute hospitalisation during your stay. The insurance policy must cover all Schengen countries, and the minimum policy coverage is € 30,000. The insurance policy must be valid for the same period as the visa. The validity of the visa may be shortened if the insurance policy does not cover the entire period.
  • You may not be registered as an undesirable in the Schengen Information System (SIS II).
  • You may not have been deported from Denmark and given an entry ban.
  • You may not be listed on UN or EU sanction lists.

These conditions apply at the time your visa is issued, as well as when you enter and stay in the Schengen region.

If the Immigration Service suspects that you intend to seek permanent or long-term residency in Denmark, or that you may pose threat to national security or public safety, your visa application will be refused.

You can apply for a short-term visa via the Danish diplomatic mission abroad.

Read more at the webpage of the Ministry of Foreign Affairs of Denmark about where to apply for a short-term visa to Denmark (um.dk).

If you have not been issued a short term visa from a diplomatic mission when entering Denmark, it is possible for you to apply for a short term visa at the border (emergency visa). You must apply at the police at the border. Your application will be processed by the Immigration Service. If you apply at the border, it is a requirement that you have not been able to apply beforehand, and you can be asked to document that your reason for entering is unpredictable and necessary.

You also have the possibility to apply for a residence permit under the Special Act.

There is no requirement for where you must stay if you are staying in Denmark on a short term visa. However, you must continue to meet the conditions for a short term visa stay. Read more about this in the question above.

Any foreign national in Denmark can submit an application for asylum. You can apply for asylum regardless of whether you entered Denmark illegally or have a residence permit or visa.

It is only possible to apply for asylum in Denmark if you are in Denmark. You can also apply for asylum in Denmark at the border, for example if you do not meet the requirements for a visa free stay in Denmark. It is not possible to apply for asylum by enquiring at a Danish representation (embassy or consulate-general).

How you can apply for asylum depends on whether you have a residence permit in Denmark.

If you do not have a residence permit, you can apply for asylum by showing up in person at a police station in Denmark or at the police in Centre Sandholm.

If you already have a residence permit (on other grounds than asylum) in Denmark, you can apply for by showing up in person at the police in the district where you live.

Read more about the possibility to apply for asylum in Denmark (nyidanmark.dk)

If you apply for asylum and you do not already have another residence permit in Denmark, you must live at an asylum center. This apply no matter if you have stayed in Denmark on a visa-free stay or short term visa, until you applied for asylum.

Normally it is not possible to stay with family, friends, a spouse, children or other forms of private accommodation right after you have applied for asylum.

As an asylum seeker, you can apply to the Danish Immigration Service for permission to live with family or friends in a private residence in Denmark.

It is a requirement that you have stayed in Denmark for at least 6 months from when you applied for asylum in order to be allowed to move to a private accommodation.

If you want to move in to your spouse, minor child or parent living in Denmark, you can apply to the Danish Immigration Service for permission to live with privately right after you have been granted residence permit.

The permission to live privately last until you are granted a residence permit or leave Denmark.

Because it is the responsibility of the Immigration Service to ensure that asylum seekers’ living conditions are acceptable, the residence, as well as you and the person you would like to live with, need to meet certain requirements in order to be approved.

Read more about the requirements for residing privately with friends or family (nyidanmark.dk)

Read more about the requirements for residing privately with a spouse (nyidanmark.dk)

If you already have another residence permit in Denmark for example on the grounds of family reunification or as a farm worker, you are allowed to keep living in your current place of residence while your application is being processed.

As an Ukrainian citizen you can stay in Denmark for 90 days on a visa-free stay after your residence permit has expired.

Read more about visa-free stays (nyidanmark.dk)

You can also apply for a residence permit under the Special Act on displaced persons from Ukraine, if you wish to remain in Denmark. Read more under the question above 'Who can obtain a residence permit under the Special Act on displaced persons from Ukraine?'

If you have been given a deadline to leave Denmark which you cannot meet, you can ask to have your deadline extended.

If you have received a refusal to your application for a residence permit or right of residence on grounds of e.g. work, study or EU-regulations, you must contact The Danish Agency for International Recruitment and Integration (SIRI).

If you have received a refusal to your application for family reunification based on the Danish Aliens Act, you must contact The Danish Immigration Service.

Your deadline can be extended if there are special circumstances which affect your ability to leave Denmark. You need to apply for an extension yourself, and you must be able to document that leaving Denmark within the deadline is not possible.

Contact SIRI through our contact form (nyidanmark.dk)

Contact The Immigration Service through our contact form (nyidanmark.dk)

No, you do not have permission to work in Denmark, when you have been given a deadline for leaving.

As a citizen of Ukraine, you are from a country outside the EU/EEA or Switzerland and therefore need a work permit before you can legally work in Denmark.

You can also apply for a residence permit under the Special Act on displaced persons from Ukraine, if you wish to remain in Denmark and thus have the opportunity to continue working. Read more under the question above 'Who can obtain a residence permit under the Special Act on displaced persons from Ukraine?'

SIRI does, as a rule, not grant residence permits to accompanying family members to an intern.

Ukrainian citizens can, however, under certain circumstances enter Denmark without a visa. Read more under the question above 'Can I stay on a visa-free stay in Denmark?'

You can also apply for a residence permit under the Special Act on displaced persons from Ukraine, if you wish to remain in Denmark. Read more under the question above 'Who can obtain a residence permit under the Special Act on displaced persons from Ukraine?'

If you are going to have your biometrics recorded outside Denmark, you can find information on where you can have biometrics recorded on the webpage of the Danish Ministry of Foreign Affairs here:

Where to apply for a visa or residence permit (um.dk)

Please note that for many locations, you must appear at a Visa Application Center (VFS) and you must book an appointment beforehand.

If you are submitting an application to SIRI in Denmark, you must have your biometrics recorded in one of SIRI’s branch offices. You must book an appointment before appearing in person.

Read more about how to book an appointment in one of SIRI’s branch offices (nyidanmark.dk)

If you are submitting an application to the Danish Immigration Service, you must have your biometrics recorded in the Citizen Service of the Danish Immigration Service. Citizen Service has branch offices several places in Denmark. You must book an appointment before you appear in person.

Read more about the Citizen Service of the Danish Immigration Service and how to book an appointment (nyidanmark.dk)

Asylum seekers will have their biometrics recorded as part of the registration procedure in Center Sandholm.

Foreign nationals who reside in Denmark are usually required to have a passport. However, certain foreign nationals can be issued a passport by the Immigration Service. This mainly applies to refugees.

Therefore, if you are residing in Denmark and have a residence permit on other grounds than asylum, you initially have to contact the Ukrainian Embassy in Copenhagen to be issued a passport or have your passport be extended.

If it is not possible for you to be issued a new Ukrainian passport or have your existing passport be extended due to extraordinary circumstances, you can apply for an alien’s passport.

Read more about applying for a passport (nyidanmark.dk)

Working in Denmark

There are several ways to find a job in Denmark. For example, you can look for jobs on a Danish privately run job site. Below is a list of online job sites that compile all current job openings in Denmark.

Work in Denmark job portal

Jobnet.dk

Sundhedsjobs.dk

Jobindex

Danish job market for highly educated here

STEM Jobs for Ukrainians

For more information go to jobguideukraine.dk.

Get an introduction on how to set up a business in Denmark as well as information on where you can get help and personal guidance:

How to set up a business in Denmark (virksomhedsguiden.dk)

Travel advice and consular assistance

Yes. The Ministry of Foreign Affairs advises against all travel to the whole of Ukraine due to combat actions in large areas of the country. It is therefore extremely risky to travel and stay in Ukraine.

 

Yes. If you have questions or have been in an emergency situation abroad, you can contact the Ministry of Foreign Affairs' Global Watch Center 24/7.
You can also download the Ministry of Foreign Affairs' free app Travel Ready, so you will receive information directly if a crisis occurs in Ukraine during your trip.

Yes. People in Ukraine travelling to the EU/Denmark can bring their pets with them. As a result of the Russian invasion of Ukraine, the EU and Denmark are using a special exemption to Regulation 2013/576 which means that people travelling from Ukraine with their pets can bring them to the EU/Denmark, even if the animal does not meet all of the requirements.

As rabies is found in Ukraine, it is important to pay particular attention to dogs, cats and ferrets, as they can be carriers of the rabies virus.

Read more about how you can bring your pet with you to Denmark (foedevarestyrelsen.dk)

Yes. However, you may be obliged to register your car with the Danish authorities and pay Danish taxes if your stay has a duration of minimum 30 days.

You can read about registration etc. at the Danish Motor Agency:

Questions and answers about foreign vehicles in Denmark - In Danish (motorst.dk)

You should be aware of the rules on e.g. visas and passports for Ukrainians in relation to travelling through a number of countries and entering Denmark.

You can search for information about the possibility for Ukrainians to enter other countries from the authorities in the respective countries or in the travel guides on the Ministry of Foreign Affairs' website. The Danish Immigration Service cannot help with that. You can read more about Ukrainian citizens' opportunity to enter Denmark on the information page for Ukrainian citizens at nyidanmark.dk.

If you are not a Danish citizen, you should also be aware of the rules on e.g. visa and passport for yourself in relation to the countries that you have considered travelling through.

For more information go to 'New to Denmark' (nyidanmark.dk)

Businesses

You can find an interactive sanctions map on the EU website.

The information is updated on an ongoing basis. It is always the responsibility of companies themselves to comply with sanctions at all times and, where appropriate, seek legal advice.

Companies that conduct business in Russia should already be looking at whether there is an alternative export or sourcing market to Russia, given that there is a high risk that Russia could shortly be hit with tough western sanctions that could very negatively affect trade between Denmark and Russia, and result in loss of revenue or export orders.

The Trade Council is ready to help your company identify new suppliers in other markets and restructure your supply chains.

Contact The Trade Council’s Global Response Team [email protected] or use the contact form here.

The Trade Council is ready to help your company access other export markets, identify new distributors, prepare market analyses, etc.

Contact The Trade Council’s Global Response Team [email protected] or use the contact form here.

Whether or not your company’s export of goods and services to Russia are subject to the sanctions is based on a specific assessment. It is always the company’s own responsibility to comply with the sanctions in force at all times, and to seek any legal assistance.

In some cases, the authorities may provide guidance on the sanctions. You can find an overview of the qualified authorities here (um.dk).

Please visit the Danish Business Authority’s website eksportkontrol.dk for questions about sanctions in relation to export.

Health Care

Yes. The Danish Refugee Council offers Ukrainians in Denmark a telephone conversation with a Ukrainian-speaking professional. The focus is on personal reactions, and especially how to support children in the special situation they are in. It is possible to arrange 1-3 sessions on the phone as well as the opportunity to meet face to face or a course depending on needs, geography, etc.

Tel. (+45) 33 73 53 14

Hotline opening hours:
Monday – Friday: 9-10 am and 5-6 pm

www.drc.ngo

When you have a residence permit and residence in Denmark, you are entitled to free treatment in some areas of the public health service.

Read more about your rights in this leaflet, which is available in Danish, English, Ukrainian and Russian:

You and your health - Booklet - The Danish Health Authority

Daycare

Elementary School

Upper secondary, higher and special education

It is the municipality of residence that must assess whether the young person is in the target group for STU and otherwise meets the conditions for admission.

For more information please go to:

Special needs education for adults (borger.dk)

After School Care

Contact the municipality in which you live for more information.

The Ministry of Children and Education has information available in Danish under ‘fritidstilbud’:

Ministry of Children and Education (uvm.dk)